Dedicated Customer Service
When you come onboard Tradebulls as a valuable customer, we take every effort to make your journey comfortable. We have designed our customer services to ensure maximum convenience for our customers. Our dedicated customer care teams are well-trained and patiently listen to customer concerns to provide effective resolutions on time.
Ms. Shikha Shah (Compliance Officer)
Tradebulls has created an exclusive e-mail ID viz. wecare@tradebulls.in for the purpose of registering complaints by investors. Investors are requested to avail this facility.
CORPORATE OFFICE
Kanakia Wall StreetA-Wing, Ground Floor,
Andheri Kurla Road,
Andheri (East), Mumbai - 400093
REGIONAL OFFICE - DELHI
RAJENDRA PLACE9B Pusa Road, 3rd Floor,
Opposite Siddharth Hotel,
Near Rajendra Place Metro Station,
Rajendra Park, New Delhi – 110060.
REGIONAL OFFICE - KOLKATA
PS Arcadia Centrum1st Floor, 69, Park Street,
Beside Park Street Post Office,
Kolkata – 700016
OFFICE TIMINGS
Monday to Friday
9:00 am to 5:00 pm
Saturday
10:00 am to 3:00 pm
Office will remain close on
Sunday and on Exchange Holidays
Filing of complaints on SCORES – Easy & quick
Register on
Mandatory details for filing complaints on SCORES:
- Name, PAN, Address
- Mobile Number, Email ID
Benefits
- Effective communication
- Speedy redressal of the grievances
Complaint Redressal Escalation Matrix
| Details of | Contact Person | Address | Contact No. | Email Id | Working hours |
|---|---|---|---|---|---|
| Customer care | Payal Makwana | Tradebulls House, Sindhu Bhavan Road, Bodakdev, Ahmedabad-380054 | 079-40001000 (760) | wecare@tradebulls.in | All trading days 9:00 AM to 6:00 PM |
| Head of Customer care | Harsh Chauhan | Tradebulls House, Sindhu Bhavan Road, Bodakdev, Ahmedabad-380054 | 079-40001000 (578) | harsh.chauhan@tradebulls.in | All trading days 9:00 AM to 6:00 PM |
| Compliance officer | Shikha Shah | Tradebulls House, Sindhu Bhavan Road, Bodakdev, Ahmedabad-380054 | 079-40001000 (614) | compliance@tradebulls.in | All trading days 9:00 AM to 6:00 PM |
| CEO | Aasif Hirani | Tradebulls House, Sindhu Bhavan Road, Bodakdev, Ahmedabad-380054 | 079-40001000 | aasif@tradebulls.in | All trading days 9:00 AM to 6:00 PM |
Dedicated Helpline Number & Email ID for reporting of cyber incidents by Investors
| Member Id | Helpline Number for cyber attacks | Email Id for reporting of cyber attacks |
|---|---|---|
| 376 | 079-40001295/96 | incidentreports@tradebulls.in |